FITNESS SPACE Epsom PRIVACY
POLICY
YOUR
PERSONAL INFORMATION
ABOUT
US
FITNESS
SPACE IS THE SO-CALLED ‘CONTROLLER’ OF THE PERSONAL DATA YOU PROVIDE TO US, AS
WE MAKE DECISIONS ON WHAT INFORMATION WE HOLD AND WHAT WE DO WITH IT.
OUR
CONTACTS DETAILS ARE AS FOLLOWS:
MHP Health ltd t/a fitness space epsom
UNIT 10
spread eagle walk
epsom
kt19 8dn
01372 439260
WHAT
DATA WE NEED
IF YOU
ARE A MEMBER:
· YOUR NAME
· ADDRESS
· EMAIL ADDRESS
· CONTACT NUMBER
· DATE OF BIRTH.
SENSITIVE
DATA:
· BODY COMPOSITION ANALYSIS
· DNA FITNESS AND DIET RESULTS
· FITNESS PROGRAMMING AND RESULTS TRACKING
NOT ALL
MEMBERS WILL BE REQUIRED TO DISCLOSE SENSITIVE INFORMATION, IT IS ONLY FOR
SPECIFIC SERVICES AND WILL BE AT THE CONSENT OF YOURSELF THAT WE DO SO.
IF YOU
ARE A JOB APPLICANT:
· NAME
· PHONE NUMBER
· EMAIL ADDRESS
· WORK HISTORY
· EDUCATION
PLEASE
NOTE - EMAIL ADDRESSES MAY BE USED AS YOUR UNIQUE IDENTIFIER
WITHIN OUR SYSTEMS.
WHY WE
NEED IT
WE
REQUIRE THIS BASIC PERSONAL INFORMATION IN ORDER TO PROVIDE SERVICES AND
INFORMATION TO YOU IN LINE WITH THE CONTRACT. WE DO NOT COLLECT ANY PERSONAL
INFORMATION FROM YOU THAT WE DO NOT NEED TO PROVIDE AND MANAGE THIS SERVICE TO
YOU.
WHAT WE DO WITH IT
ALL THE PERSONAL DATA WE COLLECT IS
PROCESSED BY OUR STAFF IN THE UK. HOWEVER, THIS INFORMATION IS LOCATED (HOSTED)
ON SERVERS WITHIN THE EUROPEAN UNION.
IF YOU ARE A PROSPECTIVE FRANCHISEE OWNER,
WE MAY SHARE YOUR DATA WITH OUR PARTNERS IN THE PERFORMANCE OF A CONTRACT. THIS
ALLOWS US TO BE ABLE TO PROVIDE YOU WITH THE BEST OPPORTUNITIES REGARDING
LOCATION AND SUCCESS OF YOUR FRANCHISE. IF YOU WOULD LIKE MORE INFORMATION
ABOUT OUR PARTNERS, PLEASE CONTACT US AT THE DETAILS STATED ABOVE.
HOW WE PROTECT IT
WE RECOGNISE YOUR RIGHTS CONCERNING THIS
INFORMATION AND TAKE EVERY POSSIBLE MEASURE TO RESPECT THESE RIGHTS AND PROTECT
YOUR PERSONAL DATA.
HOW LONG WE KEEP YOUR DATA
· JOB APPLICANT – 6 MONTHS
· CUSTOMER – INDEFINITELY
· PROSPECTIVE FRANCHISEE OWNER – IMMEDIATELY
AFTER AGREEMENT CEASES
· FRANCHISEE OWNER – 7 YEARS AFTER LEAVING THE
BUSINESS
THIS IS IN ORDER TO HANDLE ANY OUTSTANDING
OR FUTURE ENQUIRIES AS WELL AS LEGAL OBLIGATIONS. SHOULD YOU WISH YOUR DATA TO
BE DELETED, YOU CAN EXERCISE YOUR “RIGHT TO ERASURE” AT ANY TIME. WE WILL
ENSURE SAFE DISPOSAL OF YOUR INFORMATION IF APPROPRIATE.
WHAT WE WOULD ALSO LIKE TO DO WITH YOUR DATA
WE WOULD LIKE TO USE YOUR DETAILS TO INFORM
YOU OF OUR FUTURE OFFERS AND SIMILAR PRODUCTS. THIS INFORMATION IS NOT SHARED
WITH THIRD PARTIES AND YOU CAN UNSUBSCRIBE AT ANY TIME VIA PHONE, EMAIL OR
THROUGH OUR WEBSITE. WE WILL BE CONTACTING YOU UNDER THE LAWFUL BASIS OF
LEGITIMATE INTEREST AS WE BELIEVE, THROUGH THE ACTIONS YOU HAVE TAKEN REGARDING
OUR PRODUCTS AND SERVICES, THESE COMMUNICATIONS WILL BE OF GENUINE INTEREST TO
YOU.
IF YOU ARE A MEMBER: WE MAY NEED TO CONTACT YOU FROM TIME
TO TIME FOR OPERATIONAL REASONS. AS YOU ARE A MEMBER OF FITNESS SPACE WE WILL
BE CONTACTING YOU UNDER THE LAWFUL BASIS OF CONTRACT, THIS IS BECAUSE WANT TO
BE ABLE TO INFORM YOU OF ANYTHING THAT MAY AFFECT YOU USING YOUR GYM, I.E. CLUB
OPENING TIMES CHANGING, CLASS TIMES CHANGING ETC.
YOUR RIGHTS
AS A CITIZEN, YOU HAVE A NUMBER OF RIGHTS
OVER YOUR PERSONAL INFORMATION, INCLUDING:
· THE RIGHT TO ACCESS THE DATA WE HOLD ON YOU.
· THE RIGHT TO CORRECT OR UPDATE THIS DATA.
· THE RIGHT TO HAVE THE DATA ERASED, ONCE THIS
CONTRACT IS COMPLETED, AND WITHIN THE SET RETENTION PERIOD, UNLESS YOU RENEW.
· THE RIGHT TO INFORM US IF YOU FEEL YOUR
INFORMATION IS BEING USED IN AN INAPPROPRIATE WAY.
· THE RIGHT TO RECEIVE A DOWNLOADED FILE OF
THE PERSONAL INFORMATION WE HOLD.
· IF WE ARE MAKING AUTOMATED DECISIONS BASED
ON YOUR INFORMATION, OR PROFILING YOU, YOU HAVE THE RIGHT TO HAVE AN EMPLOYEE
OF FITNESS SPACE CONDUCT A REVIEW.
· IF YOU REQUEST THAT WE CEASE TO USE YOUR
DATA, THIS MAY PREVENT US FROM PROVIDING THE CONTRACTED SERVICES TO YOU.
· IF YOU WISH TO RAISE A COMPLAINT ON HOW WE
HAVE HANDLED YOUR PERSONAL DATA, YOU CAN CONTACT US TO HAVE THE MATTER
INVESTIGATED. PLEASE EMAIL ASCOT@FITNESSSPACE.COM.
· IF YOU ARE NOT SATISFIED WITH OUR RESPONSE,
OR BELIEVE WE ARE NOT PROCESSING YOUR PERSONAL DATA IN ACCORDANCE WITH THE LAW,
YOU CAN COMPLAIN TO THE UK INFORMATION COMMISSIONER’S OFFICE: HTTPS://ICO.ORG.UK/.